The content of the article:
- How to choose the right car service (expert recommendations)
- Types of car services
- Official dealers
- Independent services
- Private traders
- Where you DO NOT need to go to repair your car
A car is a rather complex mechanism that includes a huge number of different electronic devices and devices. Over time, any machine undergoes modernization by the manufacturer in order to comply with new environmental standards.
However, despite the high-quality and durable mechanisms, after a certain period of time the car may fail or break down. To get your car repaired, it is best to contact a good specialized car service that will solve the problem in a relatively short time. Self-repair is not always possible, since sophisticated equipment may be required for a high-quality repair.
When choosing a good car service, it is best to pay attention to the following aspects:
- A full range of services offered by the organization (including tuning services);
- Availability of our own store of spare parts with a warehouse;
- The speed and quality of the services provided;
- Availability of additional services (storage of off-season tires and others).
A good car service always conducts business openly, hides nothing from customers.
Recommendations for choosing a car service from specialists
There are a large number of car services on the market today. Each of them is distinguished by its quality of service, staff experience and service. In order not to make a mistake with the choice, you need to use the advice from experts:
- Checking the stand with information for the client
The bulletin board must contain a certificate and a license that confirms the right to provide the proposed services. These documents should not be hidden from visitors, as each client must make sure of the legality of the activities carried out. - Number of employees and their employment
In a good car service, mechanics do not sit idle, everyone has to do a certain job. If employees are busy with extraneous matters, this can only mean one thing - there are no queues in the service, so it is not in demand among motorists. If other clients are on the territory of the organization, then you do not need to be afraid to approach them and find out about the quality of work, as well as how long a certain type of repair work takes. - Personnel appearance
The managers of a good car service always care about the appearance of their mechanics. Clothes should be neat and tidy. Very often, a company has introduced a specialized form that is convenient for carrying out repair work. - The possibility of the presence of the owner of the car during the repair
You can ask the car service workers if you can be present during the repair work. A high-quality car service always offers its client the opportunity to observe the process, and if there is a refusal, then it is worth considering whether it is worth contacting this organization. - Paperwork
It is very important to keep track of how the documents are drawn up. It is necessary that a contract be drawn up for the performance of the service, which provides for possible guarantees and working conditions. All documents are drawn up in understandable language, have clear conditions, which indicate the types of work, deadlines, as well as the employees responsible for the repair. It is important that the documents contain all the conditions under which the car is accepted for repair, and also returned to the car owner.After the repair, in addition to the contract, an act of completed work must be concluded and signed by both parties, and the guarantee must be stipulated in it. So, for example, the warranty period for replaced parts cannot be less than 3 months, and for painting it must be a year.
- Experience in repairing a car of a certain brand
In any car service, it is better to approach a mechanic and find out if he had experience in repairing customer's brand cars. The employee's experience will allow you to correctly identify the problem and diagnose the car. - Carrying out painting machine
If the owner needs to paint the car, then it is very important to find out the nuances of this process in a car service. Is it possible, say, a computer selection of colors? There are situations when you need to paint over, for example, just one scratch - in this case, it is simply impossible to determine the color by eye, it is imperative to choose the color scheme using computer graphics. It is important to find out which manufacturers of paints and varnishes the car service works with - a good organization will never cooperate and use low quality materials. - Availability of equipment
Another important criterion when choosing a quality car service is the availability of expensive and high-quality equipment from trusted manufacturers with appropriate certification. All devices and devices for repair must be calibrated on time - regular checking allows you to keep the equipment in good condition. - Number of repaired car brands
It is best to choose a car service that specializes in the repair work of a certain number of car brands, since it is the specialization and small spread that will allow you to make a quality repair.
When choosing a car service, it is also important to take into account the reviews about a particular organization. After the information received, it is necessary to weigh the pros and cons and make a deliberate decision.
Types of car services
Today, there are several types of car services, they differ from each other in organizational form, size, as well as the quality and type of services performed. There are three main types of car services:
- Official dealers;
- Independent services;
- Private traders.
Let's consider each type of car service in more detail.
Official dealers
They are large-scale technical centers. Such enterprises always cooperate with car manufacturers, the parts used are of high quality and have their own certified number, which is assigned by the manufacturer of a certain car brand. Such a car service is not afraid of any type of repair, the specialists will always cope with the task at hand. Employees of such a service regularly undergo certification and pass examinations for various types of repair work on the machine.
The only drawback of official dealers is the rather high cost of the services provided. But, as a rule, it meets the client's expectations in terms of the quality of work.
Independent services
This type of organization can be divided according to the versatility of the work provided. Independent services can be divided into:
- Specialized (they can solve quite complex problems, but they work with a small number of car brands);
- Universal (they work with any brands of cars, mechanics in a car service have a lot of experience in carrying out repairs).
In any case, independent services have certain positive aspects. They do not have a permanent clientele, so employees have to attract new clients all the time with the quality of the work performed. Also, such organizations have a high level of customer service, as a rule, since it is beneficial for the staff that people turn to them again and again.
Prices in such car services are much lower than at official dealers, and a warranty for spare parts is also provided. Very often, such organizations employ employees who worked for official dealers.
Private persons
Private car services are most often organized in the garage. Repair by such specialists is sometimes a rather risky business. Private traders differ in that the cost of work performed in such services is relatively low. There is no warranty for replaced parts, however, among the mechanics in such car services, you can find excellent specialists with extensive experience.
When choosing a car service, it is necessary to make an informed decision that will meet not only expectations, but also the possibilities of payment for the work performed.
Where NOT to go
Where and in what cases it is better not to go to repair the car:
- You do not need to contact those organizations where they offer to agree on the cost of repairs. Most often, in such cases, employees announce inflated price tags and offer to agree on the price of repairs, so it is better to bypass such centers;
- If employees are asked to leave a technical passport for the car. Such a demand is illegal and has no basis. In addition, it is not known how the service workers can use this document;
- It is better not to contact those services where they offer to carry out repair work of absolutely any car brands. As a result, the service may not be fully provided or not of a very high quality;
- If an employee of a car service begins to say that a car requires costly repairs, and in the future the amount of work will grow, such an organization should also be bypassed. It is quite possible that the service employees lure the client out of additional money for not always necessary services.
When choosing a car service, it is also useful to pre-search for information on the Internet, to familiarize yourself with the "black" lists of companies. A good car service will never deceive its customers, the work will be discussed in detail with the car owner, and the inspection of the car is always carried out in his presence. Regular customers of a good car service can, as a rule, count on certain discounts for periodic car maintenance.
